Career Policy – Sky Contract Services

Effective Date: 11 June 2025
Last Updated: 11 June 2025

At Sky Contract Services, we believe in building a team that reflects the values we deliver to our customers: reliability, transparency, professionalism, and service excellence. This Career Policy outlines our approach to recruitment, employee development, workplace conduct, and long-term career progression within the company.

Our aim is to provide a fair, inclusive, and opportunity-driven workplace for all current and prospective team members.

Equal Opportunity Employer

Sky Contract Services is an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability, marital status, sexual orientation, or socio-economic background.

All hiring decisions are made solely on merit, relevant qualifications, and the ability to perform the responsibilities of the role.

Recruitment and Selection

Our recruitment process is structured to be:

• Transparent and merit-based

• Aligned with the role’s requirements and company goals

• Free from bias or undue influence

Candidates may be assessed through a combination of CV review, structured interviews, technical or role-based tasks, and background checks (where relevant to the role).

We aim to ensure that:

• All job adverts include clear criteria

• Every applicant is treated with respect and confidentiality

• Feedback is provided when appropriate

Internships and Entry-Level Roles

Sky Contract Services actively supports early-career professionals, university graduates, and students seeking to gain real-world experience in telecoms, customer support, marketing, administration, and technology.

Our internships and junior roles are designed to:

• Provide genuine learning experiences

• Offer mentorship and structured progression

• Open the door to permanent employment opportunities

We do not use unpaid internships. All work must be compensated in line with UK minimum wage standards at minimum.

Internal Progression

We are committed to developing talent from within. All employees will have access to:

• Regular performance reviews and feedback

• Internal job postings for promotion opportunities

• Ongoing training, upskilling, and cross-functional development

• Clear performance targets tied to advancement

Whenever possible, internal candidates will be considered before opening roles to external applicants.

Work Environment and Conduct

Sky Contract Services is committed to fostering a safe, respectful, and inclusive working environment. We maintain a zero-tolerance policy towards:

• Workplace harassment or bullying

• Discrimination of any kind

• Retaliation against whistleblowers or grievance reporters

• Unethical conduct, dishonesty, or breaches of confidentiality

All employees, regardless of contract type or level, are expected to uphold the company’s core values and represent the brand with integrity.

Remote and Flexible Work

Where possible, we offer flexible working arrangements including:

• Remote or hybrid roles

• Flexible start and end times

• Time-off accommodations for personal or family needs

These arrangements are dependent on the nature of the role and must not compromise team productivity or customer service delivery.

Exit and Rehire Policy

We value all team members, including those who leave the company. Employees who exit on good terms may be eligible for rehire at a future date, subject to performance history and availability of suitable roles.

Exit interviews may be conducted to gather feedback and improve internal practices.

How to Apply

We welcome applicants from all backgrounds and experiences. If you are interested in joining Sky Contract Services, please send your CV and a short cover letter to:

Email: careers@skycontractservices.com

Please note that only shortlisted candidates will be contacted.